If you're a Rogers internet or cable TV customer in Ontario, chances are you've noticed your bill creeping up year after year. What started as a $79 promotional rate is now $120, $140, or more — and you're locked into a 2-year contract with an early termination fee hanging over you if you try to leave. When you do call Rogers to resolve a billing issue or a service outage, you're often waiting 20–40 minutes just to reach someone who may not be able to help.
Fiberlinx is a local Ontario internet and cable TV provider built as a genuine Rogers alternative. We offer the same core channel lineup and fast, unlimited internet — but at prices that start at $64.97/month, on a month-to-month basis with no contracts, no setup fees, and a local support team that answers in under a minute. Most customers switching from Rogers to Fiberlinx save between $40 and $60 every single month.
This page walks you through exactly why customers are switching from Rogers, how Fiberlinx compares side by side, how the switching process works, and answers to the most common questions from Rogers customers considering a change.
Rogers customers across Ontario are switching in growing numbers. Here are the four most common reasons they make the call.
Rogers promotional pricing typically expires after 12–24 months. When it does, your monthly bill can jump by $30–$50 or more — often with little notice. Fiberlinx never raises prices after a promotional period because we don't have promotional pricing to begin with. The rate you sign up at is the rate you pay.
Rogers has experienced several significant national outages in recent years that left millions of Canadians without internet, cable TV, and even cell service for hours or days. As a local Ontario provider, Fiberlinx operates on regional infrastructure with a local team that responds quickly — not a national network where a single failure affects the entire country.
Rogers typically requires a 2-year service agreement with early termination fees of up to $600 if you cancel before your term ends. If your situation changes — you move, your income changes, or you simply find a better deal — you're stuck. Fiberlinx is month-to-month with zero cancellation fees. You can cancel any time, for any reason, without penalty.
Rogers customer support consistently ranks among the most frustrating in Canada, with reported average phone wait times of 20–40 minutes. When you finally reach someone, you may be transferred multiple times before getting a resolution. Fiberlinx customers reach a live Ontario-based agent in under a minute on average — every time.
Here's exactly how Fiberlinx stacks up against Rogers internet and cable across the factors that matter most to Ontario customers.
| Feature | Fiberlinx | Rogers |
|---|---|---|
| Starting price (internet & cable) | $64.97/mo | ~$110/mo+ |
| Contract required | None — month-to-month | 2 years (typical) |
| Price increases | Never | Yes — after promo period ends |
| Setup / installation fee | Free (always) | $49.99–$149.99 typical |
| Internet data | Unlimited — no caps ever | 200GB–Unlimited (varies by plan) |
| Customer support location | Local Ontario team | Varies — often offshore |
| Average phone wait time | Under 1 minute | 20–40 minutes typical |
| Early cancellation fee | $0 | Up to $600 |
| PVR included | Yes — free on all plans | Monthly equipment rental fee |
| Installation timeline | 1–2 business days | 5–10+ business days (typical) |
The process of switching from Rogers to Fiberlinx is straightforward. We've designed it so you're never without service, never pressured, and never surprised by hidden costs. Here's how it works in three steps:
Call (647) 477-0670 and we'll confirm service availability at your address, walk you through the bundle options, and schedule your free installation — all in one call.
A local Fiberlinx technician arrives within 1–2 business days, installs your modem and TV boxes, and confirms everything is working perfectly before leaving. Installation is completely free.
Once your Fiberlinx service is live and you're happy with it, call Rogers to cancel. Return their equipment by dropping it at a Rogers store or using their prepaid return label. No rush — we don't care how long you overlap.
We recommend keeping Rogers active for a few days after your Fiberlinx installation just so you can compare the services side by side. Since Fiberlinx is month-to-month, there's zero pressure. That said, the vast majority of customers call Rogers to cancel within the first week — once they see the difference in price and experience, the choice is easy.
One of the most common concerns Rogers customers have is whether they'll lose their favourite channels when switching to a new provider. The short answer: no. Fiberlinx carries all of the major Canadian broadcast, sports, news, and lifestyle channels that Rogers customers rely on every day.
Every Fiberlinx plan includes a free PVR so you can continue recording your shows on any TV, tablet, or phone in the home — the same way you do today with Rogers. Our Ultra tier covers 100+ HD channels, giving you the same breadth of programming at a fraction of the Rogers price.
Channel availability varies by package tier and service area. Call us to confirm specific channels for your address.
Unlike Rogers, where features like PVR, installation, and additional set-top boxes carry extra monthly costs, Fiberlinx includes the essentials at no added charge.
Fiberlinx serves a wide range of Ontario communities — many of them the same cities where Rogers is most active.
Fiberlinx provides internet and cable TV service across a growing footprint in Ontario, covering the Greater Toronto Area including the eastern suburbs from Ajax to Pickering, Whitby, and Oshawa; the western communities of Mississauga and Oakville; and the northern suburbs of Brampton, Markham, Vaughan, and Richmond Hill. We also serve Barrie, Newmarket, Aurora, Bowmanville, and many smaller communities in between.
If your city isn't listed below, we still encourage you to call (647) 477-0670. Our network is expanding and we frequently serve addresses outside our primary coverage zones. Our team can check availability at your exact address in under a minute.
Everything you need to know before switching from Rogers to Fiberlinx in Ontario.
Local Ontario support, no contracts, free installation within 1–2 business days. Start saving $40–$60/month.
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